At Tiny Glamour, we aim for online shopping to be a delightful experience for you and your precious little one. Our goal is your complete satisfaction with every order.

Refunds:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

PLEASE NOTE: All sale and custom purchases are FINAL SALE and they are not eligible for refund. Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. If the returned items do not meet the above criteria, they will be returned back to the customer. 
To start a return, you can contact us at shoptinyglamour@gmail.com. Please note that returns will need to be sent to the following address:

Khilola Imamova

222 Avenue T, Brooklyn New York 11223, United States

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at shoptinyglamour@gmail.com. 

Non-Refundable Deposit

We require a non-refundable deposit when placing a custom order. This deposit covers the cost of materials and labor involved in creating the custom outfit and is not returned if the customer decides to cancel the order.

Exchanges

In cases where the outfit does not fit due to an error on the store's part (e.g., incorrect measurements), the store may offer size adjustments or alterations at no additional cost.

Additional Information

For International returns, we strongly recommend that you save your return tracking number until you have been notified that we have completed your return.

We will send you an email when your return package is delivered back to our warehouse. Once your return is processed, you will receive an email confirmation. 

Shipping Costs

Customer  is responsible for return shipping costs. In the case of defects or errors on the store's part, the store may cover the return shipping expenses.

CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.

Please be careful of any marks on the item. A 20% restocking fee may apply based on the condition of the item returned.

DAMAGES

If you received a damaged piece, please email: Customer Service immediately.